We're Hiring!

Do you have experience selling luxury goods?

Are you assertive, outgoing, and feel a restless drive to succeed in your role?

Do you want the freedom to express yourself in your work, to be challenged on a daily basis, and to have the opportunity to interact with clients every day?

This position may be a good fit for that type of person.

Keystone Law Firm has been ranked one of the fastest growing law firms in Arizona. Our team members regularly say we are a collaborative, casual, passionate, and personally responsible bunch.

We are seeking a Client Services Coordinator who will be responsible for new client intake for our estate planning & probate law firm.

RESPONSIBILITIES:

The Client Services Coordinator will conduct initial appointments with prospective new clients (“PNCs”). These PNCs contact our firm, are prescreened by a receptionist who collects information, and are scheduled to meet with the Client Services Coordinator in our office or virtually. The Client Services Coordinator will:

• Collect more in-depth information about the PNCs and the matters for which they are seeking the firm’s help.
• Follow firm-prescribed guidelines on how to communicate with PNCs in the most effective manner.
• Evaluate the PNC’s needs to assure that the firm’s legal team will be able to help them.
• Show compassion for their troubles.

In accordance with the ethical rules governing lawyers, the Client Services Coordinator will not provide legal advice or enter into a legal services agreement on behalf of the firm with a PNC. Rather, the Client Services Coordinator will prepare PNCs for hiring the firm with all legal services agreements approved and signed by a licensed Arizona attorney.

SKILLS:

The Client Services Coordinator must be willing & able to do the work, must be welcoming, personally responsible, passionate, and growth-oriented. 

You must be able to speak frankly with our PNCs when needed to help them see the short- and long-term effects of their life-choices.

You must be extremely proficient with a computer! If you are not comfortable navigating the daily frustrations of computer-use, this position is probably not for you. The Client Services Coordinator should be knowledgeable and proficient with Microsoft Office, including Microsoft Word and Excel. Familiarity with Adobe Acrobat and Google Business Suite will also be helpful. Experience with a CRM and law practice management software is a plus, but not required.

EDUCATION AND EXPERIENCE:

The ideal candidate has successfully sold high-end products like jewelry, cars, real estate, and luxury brand apparel or luxury fashion accessories.

Real life experience and a few “battle scars” providing empathy and understanding are assets. Experience overcoming a major obstacle in life and making an important change in your life so you know at your core that others can do it too, is a plus.

COMPENSATION:

Compensation will depend on experience, starting at a salary of $40,000 with bonus compensation potential of another $45,000. Salary is commensurate with skills and experience. The position is full-time from our office in Chandler, with regular business hours.

Compensation:

• DOE
• Health Insurance
• Paid holidays
• PTO
• 401k match

All applications will be kept strictly confidential. We are a non-smoking office.

The Job Challenge:

1. Complete our 5-minute survey here.  There are no right or wrong answers, just give yourself 5 uninterrupted minutes to pick your best answers.
2. Submit your resume using the form on this page.

We will follow up with qualified candidates.